Returns / Exchanges
If you would like to return your item for a store credit or exchange, please email firstname.lastname@example.org with your invoice number and return request, a team member will advise you to fill out the return form (sent via email) and attach the form inside the return parcel
You can return or exchange any full priced item within 30 days. All items must be packaged securely and arrive back to us in their original, unworn condition. Including tags still attached.
Customers are liable for the cost of returning item(s) and for the parcel itself until it reaches Biink. We highly recommend sending returns on a recorded delivery service to avoid any issues. Your new item(s) will be shipped to you at no extra cost.
Once your return has been received and processed, you will receive a confirmation email from our team!